Policies and Procedures

Explore this space to gain insights into our policies and procedures, designed to guide our practices

SARS-COV-2 and Program Activities

Updated: May 23, 2023

This policy applies to any Participants whose engagement with Cultural Vistas involves “in-person” activities, such as traveling domestically or internationally; meeting within groups; attending or speaking at conferences, seminars, or events; completing practical training or community service; organizing events in their communities; attending higher education or language courses; living in accommodations with shared spaces; participating in interviews; etc. – collectively the “Program Activities”. The Participant acknowledges that this agreement does not create an employment relationship with Cultural Vistas.

Since travel and assembling with other individuals while engaging in Cultural Vistas Program Activities includes inherent risks, including the risk of infection and spreading disease, Cultural Vistas Participants are required to take all precautions against the spread of illnesses caused by epidemics, pandemics, and endemics while participating in the Cultural Vistas Program Activities.

This includes adhering to all laws and recommendations by public health officials in the country/location of the Program Activities as well as to adequate and legal recommendations by host institutions (such as host companies, host families etc.) and Cultural Vistas staff, including but not limited to wearing a medical grade mask of the N95/KN95/FFP2 standard, following minimum distancing requirements, and obtaining recommended vaccinations. Failure to adhere to such laws and recommendations by public health officials may result in suspension or termination of participation in the Cultural Vistas Program Activities.

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Non-Discrimination Policy

The provision of all services, benefits, and programs of Cultural Vistas shall be made without regard to race, creed, color, national origin, age, religion, gender, disability, marital status, partnership status, sexual orientation, alienage, or citizenship status, or any other characteristic protected by federal, state, or local law.

Copyright Policy

The site and all content, except where noted, are the copyright of Cultural Vistas, the service mark of Cultural Vistas, Inc. a 501(c)(3) nonprofit organization and may not be used or reproduced without expressed written consent of the organization

Privacy Policy

International Visitors

Arbitration Agreement

The Parties agree that arbitration is the required and exclusive forum for the resolution of any and all disputes between them. Any claim or controversy of whatever nature, including but not limited to tort and contract claims, claims arising under common law or based upon any federal, state or local statute, law, order, ordinance or regulations, and claims arising out of any relationship before, at the time of entering, during the term of, or upon or after expiration or termination of this agreement, and the issue of arbitrability, arising out of or relating to this contract, or the breach thereof, shall be resolved by final and binding arbitration. This mandatory arbitration provision includes any dispute between the Client* and Cultural Vistas and its current and former officers, directors, employees and agents.

Any covered dispute must be submitted to arbitration in accordance with the rules of the Commercial Arbitration Rules of the American Arbitration Association, except as otherwise provided in this agreement. Any such arbitration will be conducted in the State of New York, and will be decided in accordance with and determined by the laws of the State of New York and/or applicable federal law. The arbitrator shall not have the authority to award punitive damages or any other damages not measured by the prevailing party’s actual damages, and may not award costs or attorneys’ fees to either Party except where expressly provided for by the applicable law.

The Parties are prohibited from disclosing the existence, content, or results of the arbitration without the prior written consent of the other party or parties, unless the disclosure is otherwise required by court order.

Each Party shall bear its own costs and expenses. The resolution of any dispute achieved through such arbitration shall be final, binding and enforceable by a court of competent jurisdiction.

*For this agreement, “client” means any business, its current or former officers, directors, employees, and agents, and any participant, former, current or otherwise in process of application, engaged with Cultural Vistas’ programs.

Cultural Vistas’ ISO/IEC 27001:2013 Information Security Certification

Cultural Vistas is a staunch advocate for the data privacy of our clients, participants, and stakeholders. In 2021, we formally solidified the trust others put into our organization by achieving an ISO 27001 Information Security Certification.

ISO/IEC 27001:2013 is the international standard for best practices in Information Security Management Systems (ISMS). This standard requires rigorous business controls and management processes to ensure information security and business risks are identified, evaluated, and managed for the benefit and continuity of the business. Risks are comprehensively evaluated based on the impact on Confidentiality, Integrity, and Availability (CIA) of business and information assets.

Cultural Vistas is certified by an independent accredited certification body, DEKRA, that performed stage 1 and stage 2 audits on the ISMS. The certification process measures adherence to the standard and identifies opportunities for improvement.

International best-practice standards in place at Cultural Vistas include these and other areas:

  • Information Security Policies
  • Organization of Information Security
  • Human Resource Security
  • Asset Management
  • Access Control
  • Cryptography
  • Physical and Environmental Security
  • Operations Security
  • Communications Security
  • System Acquisition, Development, and Maintenance
  • Supplier Relations
  • Information Security Incident Management
  • Information Security Aspects of Business Continuity
  • Compliance

In addition, Cultural Vistas is GDPR compliant and similarly aligned with provisions of the California Consumer Privacy Act (CCPA) in the following ways:

  • Right to be forgotten/right to erasure
  • Right to know about data usage
  • Right to access personal data
  • Right to opt-out
  • Right to portability

With ongoing infrastructure investments, Cultural Vistas will be a trusted leader in data protection, privacy, and security. We look forward to leveraging this achievement to grow our relationships as trusted partners with clients and stakeholders.

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